Terms of Service

1. Acceptance of Terms

By accessing and using UnitSolutions ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. The Platform is designed strictly for administrative use by volunteer youth leaders, group managers, and administrators ("Users").

2. Nature of the Service & Limitation of Liability

UnitSolutions provides administrative, compliance, and data-management tools.

• Not a Substitute for Emergency Services: The emergency action plans and dialers provided within the Platform are administrative aids. In the event of a real emergency, Users must always prioritize contacting official emergency services (999) and following their organization's official safeguarding protocols.
• No Liability for Incidents: UnitSolutions, its founders, and its affiliates shall not be held liable for any injury, loss, or damage to persons or property that occurs during youth group activities. The responsibility for physical safeguarding and risk management rests entirely with the Unit Leadership.

3. User Responsibilities & Data Accuracy

• Users are responsible for ensuring that all data entered into the Platform (including medical records, emergency contacts, and compliance certificates) is accurate and up-to-date.
• Users must only input data for which they have explicit, legal consent to process under UK GDPR guidelines.

4. Data Protection & GDPR (The "Secure Bridge")

UnitSolutions acts as a Data Processor. The individual Unit acts as the Data Controller.

• Auto-Deletion: To protect sensitive data, the Platform utilizes automated data-purging. Any parent-submitted "Starter Form" will be permanently and irrecoverably deleted from our servers 30 days after submission. Users are responsible for transferring this data to their official governing body's systems (e.g., GO) before this deadline.
• Security: We utilize enterprise-grade row-level security. However, Users must safeguard their login credentials. UnitSolutions is not liable for data breaches caused by compromised User passwords or shared accounts.

5. Intellectual Property

The Platform, its original content, features, workflows, and UI/UX design are owned by UnitSolutions and are protected by UK and international copyright and trademark laws. Users may not reverse-engineer, scrape, duplicate, or sell any part of the Platform's backend logic or frontend design.

6. Payments & Subscriptions

• Premium Unit subscriptions are billed annually.
• Payments are non-refundable. If a User chooses to cancel their subscription, they will retain access to Premium features until the end of their current billing cycle.
• UnitSolutions reserves the right to change pricing with 30 days' notice.

7. Account Termination

UnitSolutions reserves the right to suspend or terminate any unit's account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if a User breaches these Terms.